Return policy

Return, Refund, and Exchange Policy

At NerdKudo, we want you to shop with confidence! Here’s everything you need to know about our 30-day free return policy and how we handle refunds and exchanges:

Returns

  • Eligibility: Returns are accepted within 60 days of delivery.
  • Free Returns: Return shipping is always on us – no extra fees.
  • Condition: Items must be unused, unwashed, and in original condition with tags (if applicable).
  • How to Start a Return: Please visit our contact page or email us at support@nerdkudo.com with your order number and reason for return. We’ll provide detailed return instructions.

Refunds

  • Refund Method: Once we receive and inspect your return, we’ll process a full refund to your original payment method.
  • Processing Time: Refunds are typically processed within 3-5 business days after we receive the return.
  • Notification: We’ll email you to confirm once your refund has been issued.

Exchanges

  • Eligibility: If you need a different size or color, we’re happy to offer an exchange (subject to availability).
  • Process: To request an exchange, contact us with your order details. We’ll provide instructions and send your exchange order once we receive your return.

We’re committed to making sure you’re completely satisfied with your purchase. If you have any questions about our return, refund, or exchange policy, don’t hesitate to contact us – we’re always here to help!

Thank you for shopping at NerdKudo!

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