Our goal here at NerdKudo is to make you 100% satisfied with your experience. If you have any questions or concerns please contact us at support@nerdkudo.com. Please read our shipping and return policies below.

 

Shipping

Apperal, Wall art, Mugs, Pillows, Totes, Hats (Embroidery), Leggings, Phone cases and Sublimated socks
  • We take about 2-7 business days to create apparel products (t-shirts etc.) and 2-5 business days for non-apparel (posters etc.) products. Then you should add shipping times on top of that. Speed and price depends on product type and destination.
  • 97.66% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less.

Other items
  • All in stock items will ship out within 2-3 business days from when the order was placed. Any pre-ordered or backordered items can take up to 4 weeks before shipping
  • Some items may be shipped from different warehouses.
  • Some items are shipped by our overseas warehouse. It should take up to 2-5 weeks to deliver. We use an international registered shipping method.

Returns

  • Our return policy is 15 days from date of receipt. Any qualifying order can request a refund within 15 days for any reason.
  • The following items do not qualify for returns: discounted/final sale items, items missing original packaging and or tags, custom-made items e.g. Shirts and apparels (Size-charted items)
  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • To start you return, please email us for more instructions.